How can I tell if I already registered for this race?
Contact us using the Contact form on any of our websites.
The shirt in my packet doesn’t fit, can I exchange it for a different size?
We post deadlines for both bib name and shirt size selection, and order shirts in advance according to what you selected if you register by those deadlines. We estimate the remainder. If we have any extras after the race you are welcome to exchange, but if the race fills, extras for exchange are unlikely.
I registered and can’t run, can I get a refund?
There will be no refunds and no deferment. You have a couple of other options, though.
Donate your entry to charity, you will get a cash donation receipt. Just let us know!
If you are unable to participate in a race, you can switch the race from a LIVE race to a Virtual Race by contacting RAS up to 1 day before the race date to switch. You may run your Virtual race at any time up to a week after the live race date for that race. You are still expected to pick up your packet in person.
Transfer policy for Texas 5K Series all-in-one registrations:
Texas 5K Series All-In-One registration can be transferred to one person. Transfer fee will be $10 while online registration is open for the upcoming race. Fee will increase if transfer is done during packet pick-up of the upcoming race and increase again on race day.
After the bib and shirt size deadline for the upcoming race, no personalized bib and no change of shirt size for that race is allowed. A shirt may be exchanged after that race. However, changes in personalized bib and shirt size for races thereafter will be accepted if before the next deadline.
Splitting of all-in-one registration to transfer individual races to more than one person is not allowed. No exceptions.
PLEASE NOTE that there is an immediate disqualification for anyone who runs under another person’s bib other than the person of record.
What are your contingency plans for bad weather?
Rain– The event will NOT be cancelled due to rain alone unless the downpour is such that athletes, police, and volunteers lose visibility making situations unsafe. If this occurs we will wait until the rain subsides and follow the same procedure listed for lightning conditions (minus the 30 minute rule). Athletes will be informed of such a change via announcements on race morning.
Lightning – In the event of lightning the race will be postponed by 30 minutes every time lightning is spotted and thunder is heard within 6 miles of the event. Please note that every time lightning strikes and thunder is heard within 6 miles of the race site we must delay the start by 30 minutes.
Tornado Warning – If at anytime before (race morning close to start time) or during the event, a tornado warning is issued, the race will be cancelled.
On Course Cancellation – If the race is canceled due to storms (lightning and/or excessive rain) or tornado warnings while it is in progress we will do everything in our power to alert everyone on the course. All police, SAG, and medical personnel will be made aware and do all they can to warn and SAG in all participants. We will also do everything in our power to assist those that are still on course. Those that are on course without means of rescue should seek immediate shelter via open stores, buildings, garages, homes and/or any other means of protection from the dangerous conditions. If it gets bad and we are not there to help you off the course please do everything you can to keep yourself safe and take shelter.
Because of agreements with the Texas Department of Transportation and various municipalities regarding a fixed amount of time to have roads closed or in use or the time of public safety or law enforcement officials, Running Alliance Sport, at any time, reserves the right to shorten the distance of any of its races to comply, especially in dealing with inclement weather conditions that may make any course unavailable or unsuitable for runner participation.